How long will the delivery take?

Orders are picked up from our warehouse every weekday. Our most common delivery time to Finland is 1-3 business days. Our typical delivery time within the EU is 1-5 business days. The delivery time to countries outside the EU is 3-8 business days.

Yes, in addition to Finland, we ship to many countries around the world. If there are no delivery options available for your desired delivery country, please contact our customer service: info@kiekkokingi.fi.

How much does shipping cost?

We offer several shipping options with different prices, which you will see at checkout before completing your payment. Choose the shipping method that suits you best; shipping costs will be determined by the shipping method you choose. We offer free shipping to certain countries when your order exceeds a certain amount.

Can I return the item?

Yes. Products purchased from the online store have a 30-day return policy from the moment you receive the product. If you want to return the product, please contact our customer service: info@kiekkokingi.fi .

Can I cancel my order?

If you wish to cancel your order before it has been shipped, please contact our customer service as soon as possible: info@kiekkokingi.fi. If the order has already been shipped, normal return policies apply.

Does it cost to return?

If the product is incorrect, defective or does not match your order, DiscKing Ltd. will be responsible for the return costs and arrange the refund. If you return the product for any other reason, for example, you changed your mind, the return and shipping costs will be deducted from the refund.

How do I return the product?

First, contact our customer service at info@kiekkokingi.fi for more detailed return instructions. Pack the product carefully in the original packaging or in a similar manner. Include your order confirmation and contact information.

When will I get my money back?

The credit is processed when the return is received and checked. The money is returned using the same payment method that the original order was paid for.

The product was incorrect or defective. What do I do?

If the product is damaged, defective, lost in transit or does not match your order, please contact our customer service as soon as possible and no later than 30 days after receipt: info@kiekkokingi.fi. We will sort it out together.

What payment methods can be used in the online store?

Shopping in our online store is easy and secure. You can pay with the most common payment methods, such as credit card, Apple Pay, Google Pay, Klarna, MobilePay, online banking, Qliro, gift card or PayPal.

Can I pay in online banking?

Yes. In our online store, you can pay with an online bank payment through Trustly.

Can I pay by invoice or installment?

yes. Invoice and partial payment options are available through Qliro Pay Later.

Where is DiscKing's store located?

The DiscKing store is located in Finland at Piispanristintie 1, 20760 Piispanristi. The store offers a wide selection of new and used disc golf discs, bags, shoes and other accessories.

When is the store open?

The store, simulator and main warehouse are open Monday to Friday from 12:00 to 19:00 and Saturday and Sunday from 12:00 to 16:00.

What payment methods can be used in the store?

In the store, you can pay with cash, debit and credit cards, gift cards and sports benefits, such as Smartum, Edenred and ePassi. Products such as discs, bags or other equipment cannot be paid for with sports benefits.

What can you pay with exercise benefits?

You can use sports benefits (Smartum, Edenred and ePassi) to pay for frisbee golf simulator sessions and other sports services. Products such as discs, bags or other equipment cannot be paid for with sports benefits.

Does the store help you choose a disc?

Yes. The expert salespeople in the store help you find the right products for your game, whether you are a beginner or a more experienced competitive player.

What is DiscKing's simulator?

There is a disc golf simulator in the DiscKing store where you can practice, play simulated courses and test different discs all year round. The simulator is suitable for both goal-oriented training and casual activities with friends.

How many simulators is good for?

The simulator is suitable for 1–4 players per shift. It is suitable for individual players, groups of friends, juniors, coaching, company days off and private events.

What do I need to bring the simulator?

The simulator is used indoors, so we recommend indoor exercise equipment and frisbee golf shoes. You don't need to bring your own discs, as there is a wide selection of discs from different manufacturers.

Will there be customs or taxes on the order?

All prices are clearly displayed at checkout before confirming your order. In the EU, prices include VAT if the product includes VAT. For orders shipped outside the EU, any customs duties and import taxes can usually be calculated and paid directly at checkout. If not paid at checkout, local authorities or the shipping company may collect them upon delivery.

Do prices include VAT in the EU area?

Yes, prices shown in the EU include VAT, if applicable. VAT is determined by the tax rate in the country of delivery. The VAT amount to be paid will be displayed at checkout, but it will not change the total price of the order.

Why doesn't the used products show a deduction to be reduced?

Used products may fall under the marginal taxation scheme, meaning that there is no separately deductible VAT on the product. Therefore, no separate taxes or other costs are added to the price.

Where are orders shipped from?

All orders are delivered from Finland.

What should a customer outside the EU consider?

For orders shipped outside the EU, customs duties and import taxes may apply depending on the country of delivery. If these charges are available at checkout, they can usually be paid in advance. If payments are not made at checkout, they may be collected upon delivery.

Can I sell used discs for DiscKing?

Yes. We buy used disc golf discs from private individuals. Arrange the discs in clear rows, for example in a 5x5 arrangement, take pictures and provide any additional information you need, such as disc models, condition, marker markings and a possible price request. You can also indicate whether you want payment by bank transfer or gift card.

How does the sale of used discs work?

Send us pictures and information about the discs. If the deal goes through, you can deliver the discs directly to our store or take advantage of our free Posti delivery service. Once the discs have arrived, we will check their condition and make the agreed payment.

Do you buy individual discs?

We basically don't buy sets of less than 10 discs or discs that we don't see resale value with. For offers under €50, we do not make bank transfer payments.

Do you buy used frisbee golf backpacks?

Yes, we also buy disc golf bags, but not individually. In order for us to buy a bag, you must sell us at least 10 discs for which we see sufficient resale value.

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